Terms of service
Terms of Service
Last updated: September 26, 2026
1. Acceptance of These Terms
These Terms of Service (“Terms”) apply to your access to and use of the WithASpin website and online store, including any content, features, products, and services offered through the website (collectively, the “Site”). The Site is operated by WithASpin LLC, doing business as WithASpin (“WithASpin,” “we,” “us,” or “our”).
By visiting the Site, browsing it, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.
If you have questions about these Terms, contact us at sales@withaspin.com.
2. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version on the Site and revise the “Last updated” date above. Changes apply from the date they are posted unless we state otherwise. Your continued use of the Site after an update means you accept the revised Terms. If you do not agree to an update, you should stop using the Site.
3. Your Privacy
Our Privacy Policy explains how we collect, use, and share personal information when you visit the Site or make a purchase. Please review it to understand our privacy practices.
4. Eligibility and Use of the Site
You may use the Site only if you can form a binding agreement with us under applicable law. If you are under the age of legal majority where you live, you may use the Site only with the involvement and permission of a parent or legal guardian.
You agree to provide accurate and current information when placing an order or creating an account, if account registration is available. You are responsible for keeping your account credentials secure and for activity that occurs through your account. Please notify us promptly if you believe your account has been accessed without authorization.
5. Products, Descriptions, and Availability
We make reasonable efforts to display our products, descriptions, images, colors, dimensions, and other details accurately. However, the appearance of a product may vary depending on your screen, device, lighting, or other factors. Product images and descriptions are provided for general informational purposes and may not show every detail.
Product availability may change without notice. We may discontinue, modify, or limit the quantities of products offered on the Site. If a product becomes unavailable after you place an order, we will contact you about the next steps, which may include canceling the affected item and issuing a refund.
6. Orders, Pricing, and Payment
When you place an order, you are submitting an offer to purchase the selected products. We reserve the right to accept or decline an order, including where there is an apparent pricing or listing error, suspected fraud, an inventory issue, or a problem with the information provided.
An order confirmation email acknowledges that we received your order; it does not necessarily mean that the order has been accepted or shipped. If we cancel or adjust an order after payment has been made, we will arrange any applicable refund to the original payment method.
Prices and promotions may change without notice. The price charged for a product will generally be the price displayed when you place your order, subject to correction of obvious errors and applicable law. Any applicable shipping charges, taxes, or other fees will be shown during checkout or otherwise disclosed before you complete your purchase.
You agree to provide valid and current payment and billing information and authorize us and our payment processors to charge the payment method you select for your order and any applicable charges disclosed at checkout.
7. Shipping, Delivery, and Returns
Shipping options, processing estimates, delivery estimates, and any applicable shipping charges are described on our Shipping & Handling page. Delivery estimates are not guarantees. Carrier delays, weather, customs processing, and other circumstances outside our control may affect delivery.
Our return eligibility, return process, refund rules, and exceptions are described on our Returns & Refunds page. That page is part of these Terms. Please review it before placing an order. Nothing in these Terms limits any rights you may have under applicable law.
For international orders, customers are responsible for any customs duties, tariffs, taxes, or import charges disclosed in our Shipping & Handling policy or at checkout, where applicable.
8. Acceptable Use and Prohibited Conduct
You agree to use the Site lawfully and in a way that does not interfere with the Site or other users. You may not:
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Use the Site for an unlawful, fraudulent, or unauthorized purpose.
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Submit information that is knowingly false, misleading, or inaccurate.
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Attempt to access another person’s account or any non-public part of the Site without permission.
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Interfere with or disrupt the Site, its servers, or its security features.
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Upload or transmit malicious code, viruses, or other harmful material.
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Use automated means to access, scrape, copy, or monitor the Site in a way that is unauthorized or that interferes with its operation.
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Copy, reproduce, distribute, modify, or exploit Site content except as permitted by these Terms or with our prior written permission.
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Violate another person’s intellectual property, privacy, or other legal rights.
We may restrict or suspend access to the Site if we reasonably believe a user has violated these Terms or is using the Site in a way that may harm us, the Site, or others.
9. Intellectual Property
The Site and its content, including text, product descriptions, photographs, illustrations, graphics, logos, designs, videos, and the selection and arrangement of those materials, are owned by WithASpin or its licensors and are protected by applicable intellectual property laws.
You may access and use the Site for your personal, non-commercial use. Except as permitted by law or with our prior written permission, you may not reproduce, distribute, modify, publicly display, create derivative works from, or otherwise use Site content.
Nothing in these Terms transfers to you any ownership interest in our intellectual property. All rights not expressly granted are reserved.
10. Trademarks
WithASpin and the names, logos, product names, and other brand elements displayed on the Site may be trademarks or service marks owned by WithASpin or their respective owners. You may not use these marks without the prior written permission of the relevant owner.
Other names, logos, and marks appearing on the Site belong to their respective owners. Their appearance does not necessarily imply any affiliation with or endorsement by WithASpin.
11. Feedback and Submissions
If you send us suggestions, ideas, comments, or other feedback about our products or the Site (“Feedback”), you agree that we may use that Feedback to operate, improve, and develop our business, without obligation to compensate you, to the extent permitted by law. Please do not send us confidential or proprietary information unless we have agreed in writing to receive it.
If you submit a product review, photograph, or other content for public display, you are responsible for ensuring that you have the right to submit it and that it does not violate another person’s rights or applicable law. Any separate terms or permissions presented when you submit content also apply.
12. Third-Party Services and Links
The Site may include links to third-party websites or use services provided by third parties, such as payment processors, shipping providers, or other tools that support the store. These third parties may have their own terms and privacy policies.
We do not control third-party websites or services and are not responsible for their content, policies, or practices. Your use of those websites or services is at your own discretion and may be subject to the third party’s terms.
13. Disclaimer
To the extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site will always be available, uninterrupted, secure, or free of errors.
Nothing in this section excludes or limits any warranty or right that cannot be excluded or limited under applicable law, or changes any product warranty that we have expressly provided in writing.
14. Limitation of Liability
To the extent permitted by applicable law, WithASpin will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of or inability to use the Site.
To the extent permitted by applicable law, WithASpin’s total liability for claims arising from or relating to the Site or these Terms will be limited to the amount you paid to WithASpin for the transaction giving rise to the claim. This limitation does not apply where liability cannot lawfully be limited, or to any rights or remedies that cannot be waived under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the Site or your violation of these Terms or another person’s rights. This section does not require you to indemnify us for our own conduct to the extent such an obligation is prohibited by law.
16. Governing Law
These Terms and any dispute arising out of or relating to them or your use of the Site will be governed by the laws of Texas, without regard to its conflict-of-law rules, except where applicable law requires otherwise.
Any court proceedings will be brought in a court with proper jurisdiction, subject to any mandatory consumer protections or venue rights that apply to you under applicable law.
17. Site Changes, Suspension, and Termination
We may change, suspend, or discontinue any part of the Site at any time. We may also restrict or terminate your access to the Site if we reasonably believe you have violated these Terms, engaged in unlawful conduct, or created a risk to the Site or other users.
You may stop using the Site at any time. Any provisions that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, disclaimers, limitations of liability, and dispute-related terms.
18. General Terms
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Our failure to enforce a provision is not a waiver of our right to do so later.
These Terms, together with any policies or notices expressly incorporated into them, form the agreement between you and WithASpin regarding your use of the Site. They do not override any separate written agreement between you and us.
19. Contact Us
For questions about these Terms or the Site, please contact:
WithASpin
Email: sales@withaspin.com
Mailing address: 850 Northlake Dr. Unit C06, Coppell, TX 75019