Privacy Policy

Last updated: September 26, 2026

This Privacy Policy explains how WithASpin (“WithASpin,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit or make a purchase from our website, interact with our online services, or otherwise communicate with us. Please read this Privacy Policy carefully to understand our information practices and the choices available to you.

1. Collection of Information

We collect information in several ways, including information you provide to us, information collected automatically when you use our website, and information received from service providers that support our business.

Information You Provide to Us

When you place an order, create or use a customer account if available, subscribe to marketing communications, contact customer service, or otherwise interact with us, you may provide information such as:

• Your name, email address, phone number, billing address, and shipping address.

• Order details, including products purchased, order status, delivery information, and return or exchange requests.

• Information you provide when you contact us, submit a review, complete a form, or communicate with us through social media.

• Your marketing preferences and other information you choose to share.

If you make a purchase, payment information is collected and processed through the payment methods and providers made available at checkout. We do not need to receive or store your full payment card number to process your order.

Information About Your Use of Our Website

When you visit our website, we and our service providers may collect information about how you use it, such as pages viewed, products viewed, searches performed, links clicked, referring pages, and interactions with website features.

Automatically Collected Information

When you access or use our website, certain information may be collected automatically, including:

• Log information: IP address, browser type, access times, pages viewed, and the page visited before navigating to our website.

• Device information: information about the computer, phone, or other device you use to access our website, such as device type, operating system, browser, and identifiers.

• Location information: approximate location that may be inferred from your IP address.

• Cookie and tracking information: information collected through cookies, pixels, tags, and similar technologies, as described in the “Cookies and Similar Technologies” section below.

Information from Other Sources

We may receive information about you from service providers and other sources that help us operate our store, process payments, prevent fraud, measure advertising, or support our marketing and customer communications. We may combine this information with information collected through our website.

2. Use of Information

We use information we collect to operate our business and provide our products and services. This may include using information to:

• Process and fulfill orders, arrange delivery, and provide order confirmations and shipping updates.

• Process payments and help detect or prevent fraudulent or unauthorized transactions.

• Respond to questions, provide customer support, and manage returns or other requests.

• Operate, maintain, secure, and improve our website, products, and shopping experience.

• Understand website traffic, customer interactions, and the performance of our store.

• Send marketing communications about WithASpin, including new products, promotions, and store updates, where permitted by your preferences and applicable law.

• Measure and improve the effectiveness of our marketing and advertising.

• Personalize website content and advertising where permitted by your privacy choices and applicable law.

• Enforce our policies, protect our rights and property, and comply with legal obligations.

• Carry out other purposes disclosed to you when information is collected or with your consent, where required.

3. Sharing of Information

We may share information about you with the following categories of recipients, or as otherwise described in this Privacy Policy:

• Service providers and vendors that perform services on our behalf, such as website hosting, ecommerce operations, payment processing, shipping, customer support, email communications, analytics, and fraud prevention.

• Advertising and analytics partners that help us measure marketing performance, understand website activity, and deliver or improve advertising, as described below.

• Legal and regulatory recipients when we believe disclosure is required by applicable law, regulation, legal process, or a valid request from a public authority.

• Other parties when necessary to protect rights and safety, including to enforce our policies, investigate suspected fraud or illegal activity, or protect WithASpin, our customers, or others.

• Parties involved in a business transaction, such as a merger, financing, acquisition, restructuring, or sale of all or part of our business or assets.

• Other parties at your direction or with your consent, where applicable.

We may also share aggregated or de-identified information that is not reasonably capable of identifying you.

Some disclosures to advertising partners may be considered “sharing,” “sale,” or “targeted advertising” under certain privacy laws. You may have the right to opt out of certain activities, depending on where you live. See “Your Privacy Choices and Rights” below.

4. Social Sharing and Public Content

Our website or social media channels may include features that allow you to share content, interact with social media services, or submit reviews or other content. Your use of those features may result in information being shared with the relevant platform, depending on your settings and the platform’s privacy practices.

If you choose to post a review or other content in a public area of our website or on a public social media page, that content may be visible to others. Please use care when deciding what information to share publicly. The privacy practices of third-party social media services are governed by their own policies.

5. Advertising and Analytics Services

We use analytics and advertising technologies to understand how visitors use our website, measure the effectiveness of our marketing, and support advertising. These technologies may use cookies, pixels, tags, device identifiers, and similar tools to collect information about your activity on our website and, where applicable, across other websites or services.

Our tools may include:

• Google Analytics 4 (GA4): used to help us understand website traffic and visitor interactions.

• Meta advertising tools, including the Meta Pixel: used to measure advertising performance and understand actions taken on our website after interactions with Meta ads or content.

• TikTok advertising and measurement tools, including the TikTok Pixel: used to measure campaign performance and website interactions.

• Pinterest advertising and measurement tools, including the Pinterest tag: used to understand website activity and measure the effectiveness of campaigns.

These providers may collect or receive information such as your IP address, browser or device information, pages visited, actions taken on our website, and information about ad interactions. They may use this information in accordance with their own privacy policies to provide analytics, measure advertising, and support advertising services.

You can manage available cookie choices through our website’s cookie banner or privacy preference controls. You may also be able to manage advertising preferences through the relevant platforms.

6. Cookies and Similar Technologies

We and our partners, including Shopify, use cookies and similar technologies to support website functionality, remember preferences, personalize experiences, perform analytics, and support advertising.

Where our website’s privacy controls require your consent for cookies or similar technologies used for analytics, personalization, or advertising, those technologies will not be used for those purposes unless you accept them. You can review and change available choices through the cookie banner or privacy preference controls on our website.

You can also manage cookies through your browser settings. If you disable or reject certain cookies, some website features may not function as intended. Browser controls may not affect all technologies in the same way, so we encourage you to use the privacy controls provided on our website where available.

7. Shopify and Payment Processing

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to offer and sell our products. Information you provide through our store may be processed by Shopify and its service providers to support store operations, checkout, payment processing, fraud prevention, customer accounts where available, and related services.

Payment information is processed by the payment providers made available at checkout and is subject to their privacy and security practices. We encourage you to review the applicable providers’ privacy information for details about how they handle payment data.

For more information about Shopify’s privacy practices, please review Shopify’s Privacy Policy.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, or accounting requirements.

The length of time we retain information depends on the type of information and the purpose for which it was collected. When information is no longer needed, we will delete it, de-identify it, or retain it only where permitted or required by law.

If you request deletion of personal information, we will review and respond to your request in accordance with applicable law. We may need to retain certain information to complete transactions, comply with legal obligations, resolve disputes, or protect our legitimate business interests.

9. International Transfers

WithASpin is based in the United States and serves customers in different countries. Your information may be processed or stored in the United States or other jurisdictions where we or our service providers operate.

Data protection laws in those jurisdictions may differ from the laws where you live. Where required by applicable law, we take steps intended to provide appropriate safeguards for the transfer and processing of personal information.

10. Privacy Rights for Certain Regions

Depending on where you live and the laws that apply, you may have rights regarding your personal information. These rights may include the right to request access to, correction of, or deletion of certain personal information, and the right to opt out of certain processing activities, such as targeted advertising or the sale or sharing of personal information.

U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state laws. Depending on the law and its applicability, these rights may include:

• The right to confirm whether we process your personal information and to request access to it.

• The right to request correction of inaccurate personal information.

• The right to request deletion of certain personal information.

• The right to obtain a copy of certain personal information in a portable format.

• The right to opt out of certain processing for targeted advertising, sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects.

• The right to appeal a decision we make in response to a privacy request, where provided by law.

To submit a request, contact us at sales@withaspin.com with the subject line “Privacy Request.” Please describe your request and provide enough information for us to review and respond. We may need to verify your identity or authority to make the request. We will respond within the time required by applicable law.

If we deny a request and applicable law gives you the right to appeal, you may reply to our response with the subject line “Privacy Request Appeal.”

California Privacy Choices

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, delete, and correct certain personal information, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising, subject to legal exceptions.

To exercise an applicable opt-out right, use the “Your Privacy Choices” link or privacy preference controls on our website, where available, or contact us at sales@withaspin.com with the subject line “Privacy Request.”

Global Privacy Control

If you visit our website with a Global Privacy Control (GPC) opt-out preference signal enabled, we will treat that signal as a request to opt out of activity that may be considered a sale or sharing of personal information, or targeted advertising, for the browser and device used to visit our website, where required by applicable law and supported by our privacy settings.

European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws. These may include the right to access, correct, delete, or receive a copy of your personal data, as well as the right to object to or request restriction of certain processing.

Where those laws apply, we process personal data on a lawful basis, which may include performing a contract with you, complying with a legal obligation, obtaining your consent, or pursuing legitimate interests where those interests are not overridden by your rights and freedoms.

You may also have the right to lodge a complaint with the data protection authority in your country or region.

11. Your Choices

You may have the following options for managing certain information and communications:

• Marketing emails: You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email. We may still send non-promotional messages related to your orders, transactions, or customer service requests.

• Cookies and tracking technologies: You can manage available consent choices through our cookie banner or privacy preference controls, where provided. You can also use your browser settings to manage cookies.

• Targeted advertising opt-out: Where available and applicable, use the “Your Privacy Choices” link or privacy preference controls on our website to exercise your opt-out choice.

• Privacy requests: You can contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law.

Your choices may apply to the browser or device you use to make them. If you use a different browser or device, you may need to set your preferences again.

12. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent. If you believe a child has provided us with personal information, please contact us at sales@withaspin.com so we can review the situation and take appropriate steps.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. We do not control and are not responsible for the privacy practices of those third parties. If you visit a third-party website or use a third-party service, we encourage you to review its privacy policy before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, or legal requirements. When we make changes, we will post the revised policy on this page and update the “Last updated” date. If a change requires additional notice or consent, we will provide it as required by applicable law.

15. Contacting Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us:

WithASpin
Email: sales@withaspin.com
Mailing address: WithASpin, 850 Northlake Dr. Unit C06, Coppell, TX 75019